(they first wanted a $ 15000.00 credit card deposit.) After all of the fees, taxes and liability insurance, I ended up paying more than twice the price I was quoted and agreed on through the Kayak website. I will not use Firefly again, and may not use Kayak again for supporting Firefly's scams. When Kayak gives a car rental quote that includes all taxes and fees, that price must be true and cannot change, Triunfador it did with Firefly, when the customer arrives in a foreign country to pick up the car. Also, if there is a required "national liability insurance," that fact and the cost for that insurance must be listed on the quote I received and agreed on from Kayak. Avoid Firefly car rental. They are dishonest and unprofessional.
Desventajas: Waited 2 hours at the Cancun airport for the National Shuttle to arrive. Guy kept saying it should be here any minute. We could have walked there and back 10 times if he would have told us where it was. When we finally got to the rental car office, they told us our quote did not include insurance that was mandatory. Even though all other rental car companies did include this in their quote.
2) No shuttle service to location at airport (had to ask Hertz shuttle driver to take us) and impossible to find location when dropping of car (we picked up car in dark and, when dropping it off, there was no signage for Firefly at it wasn't nearby another other car rental agencies; no one we asked knew where it was located; had to ask Hertz representative to escort us there.)
Desventajas: Did the booking ahead and when came to pick up, they didn't have a car for me. Have done another booking ahead again to get a car in the next two days, and they didn't have a car again. When they finally got a car for me, they wanted to upsell insurance although I was covered through my credit card for car rental and had a proof.
Hola aleli,rentaste en avis? yo voy a cancun este mes y quisiera saber que seguros aparte del basico contrataste y como resulto tu experiencia con esta empresa
Ventajas: Car was comfortable and functioned properly, although it was missing a button on steering wheel
(they first wanted a $ 15000.00 credit card deposit.) After all of the fees, taxes and liability insurance, I ended up paying more than twice the price I was quoted and agreed on through the Kayak website. I will not use Firefly again, and may not use Kayak again for supporting Firefly's scams. When Kayak gives a car rental quote that includes all taxes and fees, that price must be true and cannot change, Campeón it did with Firefly, when the customer arrives in a foreign country to pick up the car. Also, if there is a required "national liability insurance," that fact and the cost for that insurance must be listed on the quote I received and agreed on from Kayak. Avoid Firefly car rental. They are dishonest and unprofessional.
Indicar ciudad o código de aeropuerto ¿Devolución en una ubicación diferente?
Desventajas: The man who rented to us at the Tulum outlet (Elias) was extremely rude and condescending. I never complain but this was beyond anything I had experienced before. The car we were given did not start after two days and we had to take it back. Elias was not there when we switched cars but we were told to see him for a refund on all of the vaho we had put in the car that was no longer starting. The night we dropped off the car that wouldn't start, the man working there couldn't even move the car because the starter was so dead.
Ventajas: The Cancun terminal is very frenetic, but the representative walked us thru the chaos calmly, over to the outdoor desk to pick up our car.
Every step was a long wait. The best part was the reliability of the car and returning it was quick. They did return us to the airport. Warning: If you get a traffic ticket in Mexico, police remove the license plate until you pay and show proof. You cannot return the car without its plates. Do not rent a car without plates Figura many policemen will stop you and demand a bribe. We met other tourists with this problem. We were targeted by police in Campeche because the car was a rental and we were foreigners. They nearly confiscated my brother's license and asked for a bribe of $108 which we paid.
Acá en Colombia tuvimos la experiencia con una aerolínea convocatoria VivaColombia, social por cierto de VivaAerobus de México si no estoy mal, no obstante que ellos publicitaban pasajes aéreos a 1 USD en sus comerciales y páginas web y en realidad al final tu terminabas pagando 50 USD por temas de impuestos, tasas, seguros, etc etc.
Desventajas: Rates online overly reasonable but the entire price of the car was in the insurance. Even the lowest level, just liability was over 3x the daily rental fee. Not a fun surprise.
Desventajas: Ganador most car rentals, you always have the felling that someone is taking advantage of you, trying to smart you trasnochado. And this is what happens in this place. The price that it says on Kayak is not Vivo, cause they force you to take a basic insurance that will add at least $150 to your price. This is a kayak problem Vencedor well, that should provide the final price overall, or specify click here which car rental requires an insurance and which doesn't. Another problem here is that the car that they promise or even similar is not the same. For example, on my reservation I requested a VW Jetta or similar, and when I got there they gave me a Seat (you probably never heard about it) so when complained and said, ok so this is not the same, they said that they don't even have the Jetta that Kayak was showing, and the Jetta that they had was a different category ( more expensive, of course).